Building Adaptable AI-Powered Workflows: Introducing the LangGraph Plug-in for HCL Universal Orchestrator

​As automation evolves, the demand for intelligent, adaptable, and reliable AI integration is rapidly increasing. HCL Universal Orchestrator is rising to this challenge with the new LangGraph plug-in, enabling your organization to embed sophisticated AI agents, built using the versatile LangGraph framework, directly into your automation.

​​This plug-in, available in our Automation Hub, empowers you to tackle complex, multi-step tasks with intelligent workflows that can reason, adapt, and even collaborate with human oversight.
Integrate Custom AI Agents into Your Automation
The LangGraph plug-in for HCL Universal Orchestrator enables you to use AI agents crafted within the LangGraph framework. These agents bring targeted AI expertise to your HCL Universal Orchestrator workflows. A significant advantage is its prompt-driven automation: initiate an agent’s complex capabilities using straightforward natural language prompts, simplifying the integration of these powerful custom AI solutions into your daily operations.
Unlock Reliable, Guided, and Connected AI Automation
A key strength of the LangGraph integration lies in its emphasis on dependable and guided agent flows. You can steer your automated agents' actions with built-in moderation capabilities and strategically include optional human approval steps. This unique feature ensures reliable execution, especially in sophisticated scenarios, and allows for necessary human intervention or validation. Furthermore, enjoy broad LLM and tool connectivity, enabling you to develop workflows that leverage diverse Large Language Models and interact seamlessly with a multitude of external systems and data sources.
Orchestrating Intelligent and Iterative Processes
HCL Universal Orchestrator serves as the conductor, expertly managing LangGraph agents within your broader automation strategies. HCL Universal Orchestrator can trigger these agents, supply them with necessary data, and utilize their outputs to make decisions or initiate further actions. This allows for the automation of processes requiring dynamic decision-making, iterative refinement, and interaction with a rich ecosystem of tools and AI models.
Intuitive Invocation for Versatile Problem-Solving
Leveraging these advanced AI agents within HCL Universal Orchestrator is designed for ease and power. Through simple prompts, you can activate sophisticated, pre-built LangGraph agent functionalities to address specific challenges within your automated processes, bringing a new level of intelligence and adaptability to your fingertips.
Real-World Impact: Illustrative Use Cases
This integration unlocks a variety of powerful applications:

• Proactive Incident Management: Deploy AI agents to automatically analyze IT system logs, perform diagnostics, and propose incident resolutions, with options for human review before implementation.
• Intelligent Business Process Orchestration: Automate complex approval chains, like purchase requests, where an agent assesses supplier details and routes decisions based on rules and LLM-derived insights.
• Automated Data Insights Generation: Task agents with streamlining data extraction, transformation, and analysis, enabling them to understand natural language commands and produce insightful reports from HCL Universal Orchestrator-managed data.

Example Workflow: Proactive Downtime Prediction & Maintenance
Optimize asset reliability with HCL Universal Orchestrator and LangGraph agents:

1. Monitoring & Data Collection: The workflow begins with HCL Universal Orchestrator scheduling routine machine health monitoring and data gathering.
2. Predictive Analysis by LangGraph Agent: HCL Universal Orchestrator triggers a LangGraph agent to perform predictive maintenance and failure pattern analysis. The agent sifts through extensive historical data, identifies recurring failure patterns, considers breakdown intervals, and flags early warning signs.
3. Risk-Based Action & Logging: The agent provides a risk score. Based on this, HCL Universal Orchestrator either sends an immediate maintenance alert for high-risk scenarios or initiates further investigation (which can include human interaction for moderate risks), always concluding by updating history logs.​

Conclusion: Elevate Your Automation with LangGraph and HCL Universal Orchestrator
The LangGraph plug-in significantly extends HCL Universal Orchestrator's capabilities, introducing intelligent, adaptable AI agents designed for complex, data-driven challenges. By integrating agents built with the powerful LangGraph framework, you can automate multi-stage processes that demand information from diverse sources, dynamic decision-making, and even human-in-the-loop collaboration. This leads to more streamlined operations, robust automation, and empowers your team to focus on higher-value strategic initiatives.

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Ernesto Carrabba, Product Manager, HCL Clara, HCL HERO and HCL Workload Automation 

​Ernesto Carrabba is the Product Manager for HCL Clara, HCL HERO and HCL Workload Automation. Ernesto is a very dynamic product manager with experience in building and launching IoT products, combined with a master's degree in mechanical engineering and study researches on Augmented and Virtual Reality