Intelligent workload automation (WLA) to complete your robotic process automation (RPA) journey

I'd like to offer you an in-depth understanding of what you are probably missing for a complete business automation and digital transformation. Read this blog if you have already started a Robotic Process Automation (RPA) journey!

Artificial Intelligence and Machine Learning are developing and influencing automation solution of organizations, and is being identified as the main key factors to start new journeys towards digital transformation. RPA solutions are a starting point for this journey!  
 
RPA strengths are the ability to help in reducing cost automating simple, repetitive, human behavior and the capability to be “coded” without a deep technical skill. 
 
However, this must be really considered a starting point. An important limitation can be recognized reducing the extent of full control of the business and the possibility to react in an intelligent way to changes according to variations and turbulence in the happy-path execution of the tasks. 
  
Gartner describes RPA as a “virtual worker,” most suitable in situations where organizations wish to assist or even replace manual workers. RPA products can automate the execution of specific activities that require GUI interactions, typically on an event-trigger basis. Depending on the particular product adopted, logic can be added by scripting languages. Though useful for specific process automation, it maintains the origin of “GUI automatic test” approach, where actions made by a human are simulated. 
 
RPA is so limited and best suited to high-volume workloads that do not need decision-making logics. For a proper end-to-end, advanced intelligent management of the workload batch execution and proper SLA control, a Workload Automation (WLA) solution must be considered. 
 
WLA solutions provide intelligent automation capabilities and benefits to your business, key factors for the success of the organization. 
 
Concerning operations, auditing, SLA control, regulatory compliance, WLA is a much more mature solution than the built-in RPA solutions. 
 
With WLA, organizations can have proper end-to-end control and orchestration of the business running across multiple applications, optimizing and increasing efficiency, with proper visibility of the SLA focusing more on the business outcome and proactive monitoring.  
 
WLA is essential to gain proper visibility of the business and to become proactive in managing the SLA and the critical path of the business, leveraging deep analytics included in the WLA offerings.  
 
HCL Workload Automation (HWA) is the HCL WLA solution proposed as enterprise scheduler. It is an advanced, intelligent solution able to assist organizations in consolidating all the enterprise batch scheduling, leveraging on the Cloud, with a single point of control through an advanced User Interface, and a smart virtual assistant bot - Clara - to deliver embedded L1 support! 

For a better understanding of how HWA can assist your digital and Cloud transformation, refer to my blog The Workload Automation transformation, from commodity to opportunity. HWA can extend RPA by integrating it into a wider hybrid logic processing adding standardization, central monitoring, and analytics across multiple hybrid platforms (on-premise, on Cloud, workload on distributed systems and mainframe). 
 
WLA should be considered your STRATEGY, an enabler for the control and expansion of your business in the new Digital ERA. 

Feel free to send me an email to francesca.curzi@hcl.com for a deeper discussion on this topic. Hope you have a great day! 

Thanks,
Francesca 
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Francesca Curzi
Senior Regional Sales and Services Director

Francesca works in the Product and Platform division of HCL in the Rome Lab in Italy. She loves to embrace new challenges, is committed to reaching her goals, establishing relationship beyond the contract, gaining trust from her customers, helping them in expanding their business, and sponsoring innovation for a continuous transformation. 

​Francesca leads the IBM Workload Automation L3 support team for multiple years, assisting with passion and deep commitment enterprises adopting the Workload Automation solution. Thanks to this direct and deep expertise, She is now responsible for the selling of the HCL Workload Automation (HWA) solution, working with customers on their new workload automation transformation journey!