Recently versions of Workload Automation product are capable of seamless integrating with observability products such as Dynatrace, Instana, Datadog, Splunk and others. This is useful specially for companies that has a large operations teams which are already monitoring applications on those observability solutions.

HWA main components (MDM / DWC) since version 9.5 are deployed on WebSphere liberty, which is a modern Java EE runtime that was designed to be highly efficient and optimized for modern cloud technologies.
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From an HWA administrator point of view, one of the main noticeable things after upgrading or installing 9.5 /10.1 is the missing WebSphere console, which helped HWA administrators that are not WebSphere experts on configuring WebSphere settings using the friendly UI.

​In this Blog , we are looking at a Retail Outlet who provide home delivery of Orders by segregating Orders into Vans and segregating Vans into Waves where each Wave would comprise of Several Vans and each Van would comprise of several orders and how the Retail Outlet manages Order Cancellations , Van Closures etc on Stores front through Self Service Catalogue thereby avoiding direct interaction of Store Personnel with the Background DBs or the underlying APIs exposed by the Application.