HCL Workload Automation is a unified automation platform that covers all angles right from application management, cloud transition, migration, and system integration operation services, thereby facilitating the delivery of more automated and responsive service to drive value to business, end users, and IT. This paves the perfect way for future-proof and hybrid/Multi cloud enabled one-stop automation shop. HCL Workload Automation integration with RPA helps rapidly achieve major use cases that IT needs to address to drive a virtuous cycle of improvement for the enterprise – which is a real competitive advantage. There can be lot of use cases across verticals like telecom, healthcare, manufacturing etc. where both disciplines can work together to help deliver a business service. There are already available 3 RPA tools (UiPath, Automation Anywhere Bot Runner & Automation Anywhere Bot Trader, Blue Prism) integrated with HCL Workload Automation in the Automation Hub plugins marketplace. To better understand, let’s take a look at the below business scenarios. Invoking HCL Workload Automation from RPA - SCENARIO 1 BUSINESS CHALLENGE Health care organization receives a huge number of files on its legacy/custom application every hour and needs to process them based on SLA. TECH REQUIREMENTS Enterprise has multiple file transactions, data are extracted and processed on on-premise DB and business intelligence are extracted and reported to end-users. The mundane task are automated using RPA and entire process is orchestrated by HCL Workload Automation. CUSTOMER BENEFITS
To know more about this scenario, read the following blog: "The Power of Two: HCL Workload Automation and Robotic Process Automation Working in Tandem" HCL Software Blog Site Workload Automation Community Invoking HCL Workload Automation from RPA - SCENARIO 2 BUSINESS CHALLENGE A big telecom customer wants to be sure that their business-critical applications run with near zero downtime and, in case any issue occurs, they want automatically hold business unit processing and resume automatically once recovered. TECH REQUIREMENTS Customer wants to reduce the turnaround time and speedup the triage in case of unavailability of mission critical applications. Business processing are done with ERP applications, RPA is responsible for level 1 triage and while HCL Workload Automation orchestrates the entire business workflow. CUSTOMER BENEFITS
Invoking HCL Workload Automation from RPA - SCENARIO 3 BUSINESS CHALLENGE Small and midsize organization often use legacy CRM and ERP systems that don’t offer APIs: data then must be entered manually via a UI every time they need to fill out customer information, create a new order etc. All these processes require lot of manual handoffs, making them cumbersome and error prone. TECH REQUIREMENTS The entire business workflow requires automation and orchestration of repetitive tasks with complex business validation and checks by alleviating pain of manual and time-consuming process with extended integration of RPA and HCL Workload Automation. CUSTOMER BENEFITS
5 reasons why you may want to integrate HWA with your RPA tool The combined capability of HCL Workload Automation & RPA delivers agility, reliability and flexibility while offering scalable IT ecosystem.
To know more read the following blog: “Towards Business Process Management: 5 good reasons why you want to integrate your RPA bot with HCL Workload Automation” HCL Software Blog Site Workload Automation Community Want to try HCL Workload Automation? Safeguard mission critical workloads and accelerate event-driven automation with the one-stop automation orchestrator. Explore more. Deploy HCL Workload Automation to Kubernetes in few minutes using HCL SoFy, our solution factory. And if you want to see it in action, get a taste of it with our demo. Schedule a free demo on HCL Workload Automation here or drop us a line at [email protected]. Automate Anything, Run Anywhere! Author's Bio
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