 Sophia, the owner of a small but rapidly scaling logistics and delivery company, needs to automate several business processes such as managing package routing, optimizing driver schedules, and the customer support flow.
Sophia wants to use a single instance of UnO to manage the different processes without disruptive interactions between them while keeping data separated between business areas.
0 Comments
 HCL Universal Orchestrator (UnO) is now available as a true cloud-native SaaS solution bringing intelligent, autonomous process orchestration to enterprises that need to move faster, govern smarter, and scale AI without limits.
 The conversation around AI and automation has fundamentally changed. When I sat down for a recent executive panel at a CIO day event, the focus was not on if we should automate, but how we orchestrate human expertise and automated intelligence to scale operations in complex environments.
The era of simple Robotic Process Automation (RPA) is ending. We are now in the age of Intelligent Orchestration, where enterprise automation becomes a competitive advantage for agility, not just cost savings.  As 2026 begins, organisations are embedding agentic AI across their tech stacks. Agents now support service management, supply chains, identity and access control, financial approvals, and customer interaction. They observe conditions, recommend actions, and increasingly act on behalf of users and systems. As workflows shift from deterministic processes to decisions shaped by probabilistic models, behaviour becomes faster and more scalable, but also more variable. Continuous adaptation creates both opportunity and exposure, making governance guardrails essential to prevent unintended outcomes. The strategic challenge is no longer whether to use autonomy, but how to govern it so speed does not create risk.
Reduce Development Effort and Speed Up Your Digital Transformation with the HCL UnO AI Pilot12/11/2025  The HCLSoftware Universal Orchestrator (UnO) AI Pilot is a generative AI-powered assistant that simplifies and accelerates the creation of IT automation workflows.
In everyday terms, think of the AI Pilot as a knowledge base of templates and suggestions for your DevOps teams and IT operators. Instead of manually writing complex scripts or piecing together automation steps, a user can describe their desired outcome in plain English, and the UnO AI Pilot generates the corresponding automation workflow.  For enterprise operations, security is non-negotiable. If you’re running Workload Automation with older, default 1024-bit certificates, you’re sitting on a major vulnerability. These keys are aging, slow, and no longer meet modern security benchmarks. The challenge? Replacing them without breaking communication across your entire dynamic agent network and enduring costly downtime.
Fortunately, WA version 10.2.5 introduced the tools and features to make this critical security upgrade surprisingly simple, guaranteed, and seamless. Let's dive into the six rapid steps to replace your default 1K certificates with robust, 4K keys using the powerful Certman tool.  Let us begin by understanding Microsoft Power BI, its capabilities, and how the Power BI Plug-in enhances HCL Automation Orchestration users by enabling seamless orchestration of dataset refreshes and monitoring. This integration empowers businesses to maintain real-time, data-driven insights with minimal manual intervention.
The Microsoft Power BI plugin can be downloaded from Automation Hub to enhance your Workload Automation setup.  The management of methods or processes can be challenging when they contain numerous tasks and complex dependencies. Managing complexity and tracking progress can be daunting without clear visualization of tasks and their relationships. A simplified hierarchical structure can greatly improve this type of scenario.
A subflow is a specialized task designed to embed an entire workflow within another workflow. Previously, the functionality was limited to nesting individual tasks within a workflow. This new capability, introduced with subflow tasks, allows for greater modularity and organization by enabling the inclusion of complete workflows as a single, manageable unit within a larger workflow structure.  Imagine having a system that responds to all your queries, no matter how complex, or even fills out intricate forms on your behalf to obtain services. It's especially helpful for beginners who want to retrieve data effortlessly. Now, picture setting up an information hub where your
clients can access what they need instantly, with minimal human involvement. Just simple, intuitive interaction—no technical jargon, no complicated commands—just natural language queries that get results.  To get started, let's explore what Snowflake Cortex Agents are and how the new plug-in brings their power to HCL Automation Orchestration users.
Modern business automation is increasingly driven by generative AI, which excels at handling complex, multistep tasks. Snowflake Cortex Agents, created within the Snowflake framework, can connect to your company's systems, APIs, and data sources to effectively fulfill user requests. With the Snowflake Cortex Agents Plug-in for HCL Universal Orchestrator, downloadable from Automation Hub, you can seamlessly integrate the power of these agents directly into your automation workflows, enabling truly intelligent and responsive business processes. |
Categories
All
|
RSS Feed